As the Edmonton Oilers advance in the 2025 Stanley Cup Playoffs, the city of Edmonton is abuzz with excitement. Rogers Place and the surrounding Ice District have become epicenters of fan activity, drawing thousands to celebrate and support their team. However, with the surge in attendance comes an increased responsibility to ensure the safety and security of all attendees.
Innovative Security Enhancements at Rogers Place
In anticipation of the heightened foot traffic during the playoffs, Rogers Place has introduced advanced security measures to streamline entry and enhance safety. Starting April 9, 2025, fans are required to scan their tickets before proceeding through security checkpoints. This adjustment aims to expedite the ingress process and reduce bottlenecks at entry points.
Complementing this change is the implementation of Evolv Express security screening technology. This AI-powered system utilizes advanced sensors to differentiate between potential threats and everyday items, allowing fans to keep personal belongings like phones and keys in their pockets during screening. The result is a more efficient and less intrusive security experience.
While the existing bag policy remains unchanged, fans are encouraged to minimize the size of bags they bring, with small clutches or fanny packs recommended to facilitate quicker entry.
Addressing Fan Conduct and Ensuring Safety
Despite the majority of fans exhibiting exemplary behavior, isolated incidents have underscored the need for vigilance. A recent viral video captured a physical altercation among Oilers fans, prompting discussions about fan conduct and the importance of maintaining a respectful atmosphere.
In response, the Edmonton Police Service (EPS) has increased its presence in and around Rogers Place and the Ice District. Officers are strategically positioned to monitor crowd behavior, deter potential disturbances, and respond swiftly to any incidents. EPS Chief Dale McFee emphasized the collaborative efforts between law enforcement, city officials, and the Oilers organization to ensure a safe environment for all attendees.
Collaborative Efforts for Enhanced Security
The successful implementation of these security measures is the result of coordinated efforts among various stakeholders. OEG Sports & Entertainment, the operator of Rogers Place, has worked closely with security technology providers, law enforcement agencies, and city officials to develop and deploy comprehensive safety protocols.
Caroline Hamel, Vice President of Fan Experience & Security at OEG Sports & Entertainment, stated, “The safety of our fans in ICE District is a top priority for us, and we’re always looking for ways to strengthen security.” Rogers Place
These collaborative efforts extend beyond the arena, encompassing the broader Ice District, including the Fan Park and Plaza areas, where large crowds gather for watch parties and celebrations.Global News+1Global News+1
Proactive Measures for Local Businesses During Playoff Run Near Rogers Place
Local businesses in the vicinity of Rogers Place play a crucial role in the overall fan experience. To safeguard their establishments during high-traffic events, business owners are advised to take proactive measures:
1. Conduct a Comprehensive Risk Assessment
Before the next big game, business owners should review the layout of their premises and identify potential vulnerabilities. This could include:
- Easily accessible entry points
- Exposed inventory near windows
- Areas of poor lighting
- Outdated security equipment
Consulting with a security expert or insurance provider to walk through the property can help pinpoint risks you may not notice on your own. From there, you can develop a targeted safety strategy tailored to playoff crowds.
2. Upgrade Physical Security Infrastructure
With an influx of pedestrians and potential for unruly behavior post-game, investing in physical deterrents is vital. Consider:
- Installing or reinforcing security gates or roll-down shutters
- Adding window films or polycarbonate panels to protect glass
- Deploying bollards or planters to prevent vehicles from accessing storefronts
CCTV cameras should be fully functional, modern, and placed in areas that cover both entry/exit points and vulnerable interior zones. Ensure cameras are set to record continuously or are triggered by motion.
3. Work With Professional Security Services
Hiring temporary or mobile security personnel during key games is one of the most effective deterrents. Professional guards can:
- Monitor crowds in real-time
- Respond to escalating tensions
- Liaise with law enforcement
- Deter loitering, theft, and vandalism
Even a visible uniformed guard standing outside a storefront can significantly reduce the risk of criminal behavior.
4. Train Staff for Emergency Situations
All employees working during game nights should be trained on emergency protocols. This includes:
- How to handle large crowds
- De-escalation techniques
- Emergency evacuation plans
- Knowing when and how to contact police
Staff should also be familiar with how to lock down the premises quickly in the event of a riot or mob. Regular drills, especially during playoff season, can prepare everyone for real-world situations.
5. Modify Business Hours Strategically
While playoff games bring foot traffic, it doesn’t always equate to safe business. Many savvy business owners adjust their hours to:
- Close early before crowds peak
- Open late to accommodate after-game celebrations
- Limit operations to delivery or online services only during high-risk times
These decisions should be based on historical crowd behavior, game start times, and police advisories. Consider offering early game-day specials and shutting down before the post-game rush to protect your staff and property.
6. Establish Communication Channels With Police and Other Businesses
The Edmonton Police Service often coordinates with downtown businesses during major events. Get involved:
- Join downtown business associations or local WhatsApp groups
- Register your business with EPS community alerts
- Keep emergency contact numbers visibly posted in your staff area
Sharing updates with nearby businesses builds a safety net. One business noticing a problem can alert others and help prevent escalation.
7. Secure Digital and Payment Infrastructure
Cybersecurity and payment fraud also see an uptick during large public events. To avoid losses:
- Keep credit card machines and POS systems securely locked away when not in use
- Avoid keeping cash overnight or during high-risk nights
- Use cloud-based backups for critical business data
It’s also worth setting up alerts for unusual banking activity and ensuring your insurance includes cybercrime coverage.
8. Clear Window Displays and Secure Valuables
While window displays are often attractive marketing tools, during high-traffic playoff nights they can become liabilities. Remove or hide:
- Expensive merchandise
- Electronics
- Mannequins or props that can be used destructively
Consider leaving the cash register drawer open and empty to signal there’s no money left overnight.
9. Improve Exterior and Interior Lighting
Bright lighting deters criminal activity. Ensure your business is well-lit both inside and out. Areas to pay attention to include:
- Rear alleyways or service entrances
- Entry vestibules
- Corners or blind spots inside your store
LED floodlights with motion detection can save energy while providing instant visibility when needed.
10. Leverage the Opportunity Responsibly
The Oilers playoff run is more than a challenge—it’s an opportunity to showcase your brand. Businesses that operate responsibly and contribute to a safe environment are remembered positively.
- Promote safety-themed social media content
- Partner with local security companies or law enforcement for public events
- Offer water or rest areas for fans to stay calm and hydrated
By positioning your business as a community partner, you not only protect your assets but also build goodwill with both customers and the city.
Fostering a Respectful and Safe Environment During Playoff Run
The Oilers’ playoff run electrifies Edmonton with passion, pride, and potential. But with that energy comes a shared responsibility—especially for businesses operating near Rogers Place. The combined efforts of fans, business owners, law enforcement, and city officials are what transform a chaotic crowd into a vibrant community.
By staying vigilant, following security best practices, and leading with intention, local businesses can play a critical role in ensuring this playoff season is remembered for thrilling victories—not preventable setbacks. Preparedness isn’t just protection—it’s smart business.
As the Oilers push toward Stanley Cup glory, let’s match their effort off the ice by creating a safer, smarter, and more unified Edmonton.
