Don’t allow stealing to harm your retail business this upcoming holiday. It is critical to set it up for the inflow of clients.
Recent statistics show that more and more consumers are starting their holiday shopping sooner than in previous years.
Here are some suggestions to assist your business reduce stealing during the Christmas rush and maintaining profitability:
- All Hands on Deck
You should have enough workers to handle the festive rush. Ensure that you have an adequate number of employees who have the proper training to respond to inquiries.
Customer service of the highest caliber is crucial for many reasons.
Your team can assist in spotting any suspicious activity and preventing theft while ensuring that any new consumers attracted by the sale become devoted patrons.
- Strategic Placement
When you have enough employees, ensure you strategically place them around your store.
The fitting rooms and areas near products with high service requirements are the most crucial areas for staff.
Additionally, this customer service is an excellent approach to stopping potential theft in those areas with less surveillance.
The positioning of your goods is another thing to take into consideration. Avoid stuffing aisles with expensive items.
To prevent crowding, spread them evenly across your business, and ensure you know where and how many items are currently on the floor.
A secure store is well-organized.
- Define Displays Based on the Level of Theft Risk per Item
Place little objects and valuable items on display in a controlled or safe environment. It is also crucial that these things not be kept close to the exits to prevent shoplifters from escaping.
- Deploy Floor Walkers in the Store
Shoplifters are skilled at employing ruses such as fighting, noise, or loud disputes to draw staff members’ attention while they steal. Adding extra security officers and floor walkers is the best way to prevent this kind of theft.
- Locate and Replace “Stockpiled” Items
Criminals like to target high-value things stacked together in one location. They can quickly grab the stuff and quickly flee thanks to this.
Ensure staff members take down piled things and put them back on their respective displays to avoid this. Ask the retail security officers to keep an eye out for any returning shoplifters.
- Be More Vigilant About Label Changes
Teach your staff to check that the item scanned into the cash register program matches the item the consumer purchased.
Criminals frequently change product labels to get a better deal. Check labels that might be hidden in the changing rooms frequently to thwart this kind of plan.
- Ensure That Each Store’s Caller ID Includes the Name of the Business
Store managers should be instantly recognizable to security when they require immediate action.
In this way, when authorities receive the caller ID, they are aware of which store needs help. The identifying procedure is the same for calls to the police.
- Set up Mystery Visits in the Store
Retailers might utilize mystery visits to strengthen security controls in their facilities. This includes verifying the items purchased by staff and checking their bags at the end of the day or when they change shifts.
Another option is to station a security officer at the entrance to the store to verify employee and customer bills.
- Check the Proper Functioning of the Security Systems
It’s crucial to use extra caution when examining the position and operation of your security equipment; for shoplifters, a system breakdown can be advantageous.
Merchants may raise their degree of security during busy times by using these helpful recommendations. Additionally, having an effective corporate security solution implemented by reputable security professionals will make a huge impact on your company.